Introducing Recordkeeping Informatics

The presenters will introduce and explain a new conceptualisation of records management, recordkeeping informatics. New understandings, methods and approaches encompassed by recordkeeping informatics take into account the social, cognitive and technological characteristics of our current environment. Utilising a recordkeeping informatics approach involves taking into account three facets for analysis (information culture, business processes and access) and two building blocks (continuum thinking and metadata).


Barbara Reed, Director of Recordkeeping Innovation Pty Ltd, has been a consultant in the fields of records, archives and information management since 1985. She is active in professional arenas, including the teaching and training environments. She has played a major role in the development of Australian and International standards for records management, digitisation, recordkeeping metadata and others. She convenes a number of standards related bodies and acts as an advisor to a number of national and international projects such as the EU digital preservation research project PERICLES. She is a member of the NSW ICT Advisory Panel to the Department of Finance and Services, and a member of the NSW government’s Enabling Information Sharing Working Group.

Gillian Oliver
is Associate Professor of Information Management at Monash University in Australia.  Previously she was teaching and researching archives and records related areas at Victoria University of Wellington and at the Open Polytechnic of New Zealand.  Her professional practice background spans information management in the United Kingdom, Germany and New Zealand. Her research interests reflect these experiences, focusing on the information cultures of organisations. She is the co-author (with Fiorella Foscarini) of the book Records Management and Information Culture: Tackling the People Problem (Facet, 2014) and is currently leading research funded by the International Council on Archives (ICA) to develop an information culture toolkit for archival authorities.

Frank Upward worked as an archivist, records manager, and information manager before accepting a position at Monash University where he designed and taught in a wide range of courses. He is best known internationally for his records continuum model and his collaborative work with Sue McKemmish. He is currently, involved in collaborative work with Gillian Oliver, Barbara Reed, and Joanne Evans on recordkeeping informatics. The latter project is part of his on-going wider interest in continuum informatics as a pragmatic framework for cultivating the formation of archives in this century.